delaware wins SAP Pinnacle Award for Customer Success Management and named finalist for Partner Industry Innovation

SAP presents these awards annually to the top partners that have excelled in developing and growing their partnership with SAP and helping customers run better. Winners and finalists in 24 categories were chosen based on recommendations from SAP, customer feedback, and performance indicators.

“Our premier partner recognition program, the SAP Pinnacle Awards, reflects the outstanding performance and commitment of our partners to deliver customer value, exponential growth, and simplification. The winning partners of this award are recognized for their successful alignment with SAP’s business strategy, delivering innovative AI and cloud services and solutions to help businesses succeed,” said Christian Klein, CEO of SAP SE.

The Customer Success Management award recognizes delaware's consistent delivery of customer value throughout their entire lifecycle, ensuring that customers continue to draw value from SAP solutions and have a positive experience with the product, SAP, and delaware. Ian Greenhalgh, Managing Director of delaware International, explains: “We are very pleased of this recognition of our total focus on helping our customers transform to deliver tangible performance improvements through the application of the SAP technologies. Winning the award confirms SAP’s recognition of the quality of our teams’ delivery and their deep understanding of both the SAP technologies and of our clients’ industries.”

As a finalist in the Partner Industry Innovation category, delaware is recognized for its highest-impact delivery of partner-owned industry solutions and innovations that complement SAP's industry portfolio. This award honors thought leadership, go-to-market success, customer references, published partner use cases, or other innovations on SAP BTP and SAP Business AI.

SAP Pinnacle Awards shine a spotlight on distinguished partners to acknowledge their dedication to teamwork, exceptional innovation, and capacity to help customers achieve their goals. This is delaware’s sixth SAP Pinnacle Award, after winning in 2017, 2019, 2020, and 2024.